Bookings, treatments, commissions, multiple sites. Put the rules into the system before you scale.
12 articles
Medical aesthetics makes good money. But once the clinic scales, consultants, sales, doctors, nurses, marketing and accounting each do their…
Every clinic management system looks good in a demo. The real difference is whether booking, treatments and commissions connect. This post g…
A medical aesthetics clinic's CRM usually turns into a monthly promo blast, and clients go numb to it. This post lays out how to design trea…
Bookings on LINE, scheduling on a calendar, payments on the POS, members in Excel. Your customer data lives in four places. This post breaks…
The client nods through the whole consultation, then says "I'll go home and think about it" and is never heard from again. Low clinic consul…
When a customer books and doesn't show, you lose more than the time slot. You lose the staff hours behind it. This post treats no-shows as a…
Salon booking is hard in the places generic booking tools ignore: each stylist takes a different amount of time for the same service, color …
A medical aesthetics clinic's CRM usually turns into a monthly promo blast, and clients go numb to it. This post lays out how to design trea…
Every clinic management system looks good in a demo. The real difference is whether booking, treatments and commissions connect. This post g…
The client says “I only did six.” The front desk book says seven. The consultant remembers eight. When the three don't match, there's a figh…
When a consultant hands in her resignation, what scares the clinic owner isn't losing one person. It's that her clients disappear with her. …
Recalculate everything at month-end, then explain it separately to three people. A clinic's commission scheme is where the director's time d…
Most medical aesthetics clinics already have LINE. The problem is that phone calls, IG DMs, one-on-one LINE chats and the front desk's handw…
After you open a second clinic, the front desk starts making phone calls. A client buys a package at Clinic A and shows up at Clinic B, and …
Medical aesthetics makes good money. But once the clinic scales, consultants, sales, doctors, nurses, marketing and accounting each do their…
